International orders may be subject to customs duties, taxes, and import fees. These charges are determined by your country and will be the responsibility of the customer.
Otterspace is not responsible for delays caused by customs. Your patience is appreciated and we wish your order a smooth journey.
Please be sure to note Otterspace is not responsible for any subsequent import fees that may come up with international orders.
As each order placed is made-to-order, returns are unavailable.
If any issues come up, please reach out through the contact form and I will do my best to resolve them.
Thank you for your understanding!
-Gia, OtterSpace